Process engine, work management, support tickets, HR and intranet — not five separate apps, but one backbone. Design your processes without code; get your company up and running in a day.
In most companies approvals live in one tool, support tickets in another, HR in a third — and announcements get lost in email. BusinessChord unifies them on the same identity, the same organization and the same permission model — every new need becomes a module of the same backbone, not another system.
Process behavior is data: stages, approvals, forms and rules are defined on screen. Algorithms like "escalate approval above this limit" are built into the engine — you simply choose.
Changing a process creates a new version; open cases keep flowing on their own version. "The rule changed and broke work in flight" is architecturally impossible.
Authority and approval chains attach to positions, not people. When someone leaves and another arrives, processes keep working — nothing to update by hand.
Cases awaiting your approval, work on your plate, tickets assigned to you — one badge, one screen. Who holds what is always clear.
"Remind 3 days before the deadline", "escalate tickets unassigned for 24 hours" — set the rule, the engine enforces it. Notifications arrive in-app and by email.
Role and permission based, department scoped, fully audited. Sensitive fields like salary are guarded by separate permissions — no "managers see everything" assumption.
Real companies run four kinds of work — most software forces you into one. BusinessChord keeps all four distinct yet connected on one backbone: a ticket becomes a work item, work rolls up to a project, a process updates the record.
Flow work. Purchasing, advances, leave, onboarding… Staged, approved, versioned. Who approves and which document is required — all defined.
Record work. Long-running department workload: categorized, deadlined, dashboarded. Deadline status is computed, never hand-picked.
Queue work. Cross-department helpdesk: SLA targets, a single timeline, attachments. If a ticket grows, one click turns it into work.
Handover work. Multi-department projects: unit-by-unit handover chains, accept/reject flow, live progress.
Process engine + visual designer (versioning, rules and limits, printable forms) · unified Pending · portal home, announcements, document library with read-acknowledgment, people directory, calendar and events · permissions · setup wizard and bulk CSV import · in-app guides.
Employee card (HR file, dependents, qualifications, protected salary field) · asset management (physical + licenses/subscriptions + benefits) · onboarding and offboarding processes — the process completes and the record opens/closes itself · self-service "My File" · leave calendar and balance ledger · HR reports.
Department work registry with your own category taxonomy · dashboards: category×status, overdue, upcoming, workload per person · support tickets: department queue, SLA, internal notes, attachments · work↔ticket bridge · projects and cross-department handover · automation rules + email channel.
Natural-language process drafts and work commands: "turn these meeting notes into tasks", "summarize overdue work". Every action is previewed — nothing changes until you Approve / Edit / Cancel.
BusinessChord doesn't require an army of consultants. Setup is part of the product — three steps and you're live, with everything in your own hands afterwards.
An empty system is set up with three questions: company name, first department, system administrator. You are inside with full rights in minutes.
Fill the ready-made template: departments, positions, titles, people and manager links in one file — preview first, then apply.
Define your first process in the visual designer, or start instantly with built-ins (leave, purchasing, on/offboarding). The in-app guide stays with you at every step.
There are two user classes: a Full User runs processes, resolves work and tickets, and manages. A Portal User uses self-service screens, opens tickets and enjoys the intranet — every full user includes 3 portal users free. Processes, forms and automations are unlimited.
Fixed-price setup package: environment install, staff import via wizard + CSV, co-designing your first 3 processes, admin training. The industry charges 15–20% of first-year value; BusinessChord ~10%.
Per-day when needed: process analysis and design, data migration, custom reports. Never mandatory — your own team can do it with the designer and guides.
Standard support is included. Priority SLA (target response times, release priority) adds 10–15% of the annual fee. Updates are part of the subscription.
Prices are indicative for annual billing; the final quote depends on user count, module selection and setup scope. For organizations preferring a perpetual license, a license + 20%/year maintenance model is also available.
BusinessChord was not born on a software company's whiteboard but inside a real operation. In a logistics organization with hundreds of users, the entire daily workflow — from purchasing to leave, onboarding to support tickets — was moved out of spreadsheets, email threads and disconnected tools onto a single backbone.
That is why every screen in BusinessChord answers a lived need, not a theory: the leave ledger never loses a day, the handover chain ends the "who has this?" question, and the setup wizard gets you running without waiting for consultants. We use the product ourselves every day — the toughest test there is.
Algorithms live in the engine; you choose which strategy runs with which parameters. A new process = new configuration.
Processes touch records: onboarding completes and the employee card opens; offboarding completes and it closes. Data keeps itself current.
Every action leaves a trace: who, when, and why. The ledger is the truth; summaries exist for speed.
From setup to categories, process design to permissions — everything on screen, with your own team. Consulting is an option, never a requirement.
BusinessChord is deployed on-premise: the database and files stay on your servers, inside your network. No data leaves; that is the simplest ground for GDPR/KVKK obligations. A cloud option is on our roadmap for organizations that request it.
Yes — for the technical install and staff import. The wizard opens the system with three questions; the CSV template loads your organization and people in one file (preview first, then apply). Enriching your processes is ongoing work — with the built-in processes you are productive on day one.
No. The visual designer defines stages, approval chains, forms and rules on screen. The in-app Process Design Guide explains every concept with examples. If you like, we co-design your first processes in the "Out-of-the-Box" package.
BusinessChord is built on a modern API; ERP and directory integrations (including SSO) are scoped under Enterprise. It also runs perfectly standalone — there are no prerequisites to start independent.
No. Processes, forms and automations are unlimited — you pay only per full user. Employees who open tickets and use self-service are portal users and largely free; nothing in the pricing stops the system from reaching the whole company.
Yes. The annual subscription covers version updates, fixes and standard support. For organizations on the perpetual license model, updates come with the annual maintenance fee.
Fill in the form; see BusinessChord on your own scenarios in a 30-minute demo. We reply the same day.